---
title: How do I clear my cache and cookies?
description: "NOTE: Make sure boxes next to Cached images and files and Cookies and other site data are checked.  "
---

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# How do I clear my cache and cookies?

#### Clear Cache and Cookies in Google Chrome

- Click on the three dots in the upper right-hand corner of the Chrome browser window.
- Go to **History**, and select **History**.
- Click on the **Delete browsing data** option, in the left-side column.

![](https://help.financialprofessionals.org/hs-fs/hubfs/image-png-Mar-28-2025-03-07-39-4173-PM.png?width=250&height=174&name=image-png-Mar-28-2025-03-07-39-4173-PM.png)

- Click **Delete data**.  
  ![](https://help.financialprofessionals.org/hs-fs/hubfs/image-png-Mar-28-2025-03-08-17-5045-PM.png?width=508&height=470&name=image-png-Mar-28-2025-03-08-17-5045-PM.png)

NOTE: Make sure boxes next to **Cached images and files** and **Cookies and other site data** are checked.

#### Clear Cache and Cookies in Microsoft Edge

- Click on the three dots in the upper right-hand corner of the Microsoft Edge browser window for Settings and More.
- Select **History**  
  **![](https://help.financialprofessionals.org/hubfs/image-png-Aug-28-2023-04-30-36-5673-PM.png)**
- Click the trash can icon to **clear browsing data**
- A pop-up for clear browsing data will open, select **All time** under time range, check boxes next to browsing history, download history, cookies and other site data and cached images and files - then press the **clear now** button

![](https://help.financialprofessionals.org/hs-fs/hubfs/image-png-Aug-28-2023-04-35-35-4930-PM.png?width=459&height=410&name=image-png-Aug-28-2023-04-35-35-4930-PM.png)![](https://help.financialprofessionals.org/hs-fs/hubfs/image-png-Aug-28-2023-04-36-52-2805-PM.png?width=496&height=75&name=image-png-Aug-28-2023-04-36-52-2805-PM.png)

#### Clear Cache and Cookies in Mozilla Firefox

- Click on the three lines in the upper right-hand corner of the Firefox browser window.
- Select **Options**  
  **![](https://help.financialprofessionals.org/hubfs/image-png-Aug-28-2023-04-21-14-6613-PM.png)**

- Select **Privacy & Security** and scroll to the **Cookies and Site Data** section.
- Click **Clear Data![](https://help.financialprofessionals.org/hubfs/image-png-Aug-28-2023-04-23-57-2931-PM.png)**
- Click **Clear**  
  ![](https://help.financialprofessionals.org/hubfs/image-png-Aug-28-2023-04-24-19-3363-PM.png)

 

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